Student Mail FAQs

Where is The UPS Store located?

The UPS Store is located at 206 S Woodward Ave across from the FSU Police Department.

What address should on-campus students use for mail and packages?

Please use the following address:
75 N. Woodward Ave U-box# Tallahassee, FL 32313

What is a Student U-Box?

A Student U-Box (University Box) is essentially a PO Box (Post Office Box) on campus. With a U-Box, not only can a student receive typical mail, but they can also receive UPS and FedEx mail which otherwise cannot be delivered to a PO Box.

How do I know my Student U-Box number?

The Housing portal lists your U‐Box number (five-digit box number), or log in to the myFSU portal and look under the "Addresses" section. If you cannot find it in these locations, please contact University Housing directly.

Are there still mailboxes?

The physical mailboxes no longer exist, but your mail will be held in a “virtual mailbox”. A virtual mailbox uses a filing system similar to those used in a health care office.

How will I access my mail and packages?

When you receive mail or packages, they will be logged into our High Density Mail system which will send you an email alert. You then come into The UPS Store and log into a Check-In station to alert us that you are here for pickup. We will retrieve your items, get you to sign for them, and off you go.

What is the best way to guarantee a Saturday shipment to my student?

There is no USPS Saturday delivery on campus or when campus is officially closed.  UPS and FedEx do deliver on Saturday.  Feel free to call to make sure we are open if it is during a time that school is not in session.

Is Priority Mail a guaranteed 2-day service?

No, Priority Mail estimates 2-3 business days and can sometimes take longer.

Tracking on the USPS website shows that my package has been delivered. Why isn’t it available for pickup?

Packages are scanned as delivered when they are put in the container for delivery to FSU. Sometimes that container is not delivered until the next day. Typically packages are scanned and ready for pickup on the same day that The UPS Store receives them.

If I send perishable items, will they be delivered to the residence hall?

No, all packages for students that are sent by USPS, UPS, and FedEx are delivered to The UPS Store. Please check the FSU Housing website for the address for floral deliveries. The UPS Store will refrigerate items on a space-available basis.