Where are you located now that the Oglesby Union is closed?
Our new location is 206 S Woodward Ave across from the FSU Police Department.
What address should on-campus students use for mail and packages?
Please keep using the "old" address:
75 N. Woodward Ave U-box# Tallahassee, FL 32313
What is a Student U-Box?
A Student U-Box (University Box) is essentially a PO Box (Post Office Box) on campus. With a U-Box, not only can a student receive typical mail, but they can also receive UPS and FedEx mail which otherwise cannot be delivered to a PO Box.
How do I know my Student U-Box number?
To receive your Student U-Box assignment, please contact the UPS Store by email at email@example.com.
Are there still mailboxes?
The physical mailboxes no longer exist, but your mail will be held in a “virtual mailbox”. A virtual mailbox uses a filing system similar to those used in a health care office.
How will I access my mail and packages?
When you receive mail or packages, they will be logged into our High Density Mail system which will send you an email alert. You then come into The UPS Store and log into a Check-In station to alert us that you are here for pickup. We will retrieve your items, get you to sign for them, and off you go.
What is the best way to guarantee a Saturday shipment to my student?
There is no Saturday mail delivery to campus at this time.
Is Priority Mail a guaranteed 2-day service?
No, Priority Mail estimates 2-3 business days and can sometimes take longer.
Tracking on the UPS website shows that my package has been delivered. Why isn’t it available for pickup?
Packages are scanned as delivered when they are put in the container for delivery to FSU. Sometimes that container is not delivered until the next day. Typically packages are scanned and ready for pickup on the same day that The UPS Store receives them.
If I send perishable items, will they be delivered to the residence hall?
No, all packages for students that are sent by USPS, UPS, and FedEx are delivered to The UPS Store. Please check the FSU Housing website for the address for floral deliveries. The UPS Store will refrigerate items on a space available basis.
Who are you?
The UPS Store @FSU and The UPS Store at Ocala Road are locally owned and operated franchises. The UPS Store @ FSU operates under the direction of The FSU Office of Business Services. We have been offering Summer Storage solutions since 2004.
What services do you provide?
The UPS Store is your answer for no-hassle Summer Storage! We offer convenient Pickup and Delivery options whether you live on or off-campus. In addition, we supply boxes, tape, and labels, all included in the storage cost. Storage items are kept in our secure, climate-controlled warehouse. We can also package and ship any items that you wish to take with you for the summer, as well as anything you may need later from your storage, upon your request.
How does storage pricing work?
All our pricing includes pickup, storage and redelivery in the Tallahassee area. Items are priced individually with the exception of our Package 1, 2 and 3 deals. Boxes, tape and labels are included at no additional charge. Pricing available on our website: theupsstore.com/6133
How do students receive the boxes?
Boxes, tape, and labels are delivered to students living on campus the week before Finals begin. There is a Box Delivery Schedule on our website with details. Off-campus students pick up their boxes at our off-campus location at Ocala Road.
Can I use my own boxes?
Yes; you may use your boxes, provided they are in good condition and sturdy enough to safely contain your belongings. Boxes larger than 18x16x16 are subject to an additional fee.
Can I use my own plastic containers?
Yes, there is specific pricing for plastic containers.
Do you have restrictions on the types of things that can be stored?
Yes, The UPS Store cannot accept hazardous materials, food, liquids, jewelry, cash, motor scooters or mirrors.
How does the pickup and redelivery scheduling work?
Pickup/redelivery timeslots are scheduled on the website. There are timeslots in the morning, midday and afternoon each day of the storage period. The student signs up for a timeslot and must be available the entire length of the period. Timeslots are normally 1.5 to 2 hours long. Spaces are limited and are filled on a first-come, first-served basis.
What if I don’t know my re-delivery details when I sign up?
No problem, you can sign up for redelivery up to three days prior to arrival.
Do you pick up and redeliver off-campus?
Absolutely, within the city limits of Tallahassee.
Does the student need to bring their belongings down to you?
No, we pick up and redeliver the items directly to and from the student’s room.
Is your facility climate controlled?
Yes, we use a warehouse facility with industrial-strength fans and dehumidifiers.
Are items protected against damage or loss?
Each student is covered for up to $1000 for loss or damage of items.
How do I sign up?
For pricing, sign up, and scheduling, visit theupsstore.com/6133.
How can I pay for an order?
We accept P-Card, Purchase Order, or Foundation funds. If paying by P-Card we will need the P-Card number on file prior to printing. If paying by purchase order we will need the PO prior to printing.
What is the limit for a P-Card transaction?
Use P-card up to $4,000 (highest default limit on the P-Card) and/or up to the spend level on the individual cardholder’s p-card (Recommended first way to purchase). (i.e. Cardholder with a limit of $2,500 can only purchase a job up to that amount). Cardholders must provide their P-Card information to the staff at the on-campus UPS Store at the time the order is submitted. Any amount above that will require a purchase order.
My spend level on my p-card is only $2,500. How do I request a higher limit to pay for my order?
For assistance in raising the card limit to $4,000 as needed, the cardholder must provide approval from their respective Dean, Director, or Department Head by emailing firstname.lastname@example.org, email@example.com, and/or firstname.lastname@example.org in Procurement Services. If you have further questions you may call to speak with a P-Card staff member at (850) 644.6850.
What if my order is over $4,000?
Enter an OMNI Requisition and submit printing specifications for review to Procurement Services. Printing requisitions will be reviewed to determine if competitive pricing is required. Anyone with questions regarding printing may contact Procurement Services at (850) 644-6850.
Can I use someone else’s P-Card?
No. Approval from the cardholder for each order must be obtained.
What are the UPS Store Print Shop hours and contact information?
Hours: Monday - Friday 8:00am - 5:00pm
Phone: (850) 320-6543
Fax: (850) 329-7986
Where are is the UPS Store located?
The UPS Store is located at 206 S Woodward Ave.
How can I place a print order?
Orders may be placed by:
- Phone: (850) 320-6543
- Fax: (850) 329-7986
- Email: email@example.com
- Online: http://store6133.upsstoreprint.com/
How do I send a large file?
You can use the FSU Dropbox services website https://dropbox.fsu.edu, or a driver can pick up a CD or Flash drive.
What is the turn-around time for print orders?
The standard turn-around times for print orders is 2-3 business days to generate a proof and up to 7 business days to print the order.
Do you deliver and if so is there a charge?
Delivery is available on campus and around town. There is no charge for this service.
How do I get a quote or standard pricing information?
Will I see a proof prior to printing?
Yes, a proof will be sent out for all orders. Please sign and return both the proof approval form and a hard copy of your proof. This will help ensure your job is printed exactly as your proof.
Can I tour the facilities?
Yes. Please contact the Print Manager John Ross at (850) 320-6543.
Are there samples of printed material?
Yes, samples of work are available.
If I can’t make it to The UPS Store, can an on-site visit be arranged?
Yes, on-site consultations are available. Please contact the UPS Store to setup an appointment.
Can I ship a package from The UPS Store Print Shop?
Please contact Postal Services for Departmental Shipping Services. Information about Departmental Shipping can also be found at postal.fsu.edu.
How does UPS Online Printing work for FSU?
You can pick up your print job at The UPS Store, or the printing services professionals at The UPS Store can ship it or deliver it to you.
What file type does The UPS Store accept on their computers?
The UPS Store can handle Microsoft® Word, Excel®, PowerPoint® and Publisher files, as well as Adobe PDF files and much more. PDF will provide the best opportunity to meet quality and color expectations for a document.
How do I send my electronic file to The UPS Store to print?
The UPS Store can receive files by email, CD and USB or flash drives.
Are design services offered and if so what are the charges?
Yes, there are professional designers on staff. Design is charged at a rate of $60 per hour with a minimum design charge of $30.