Florida State University, partnered with Coca-Cola and Culinary Ventures Vending, operates more than 300 beverage and snack machines across campus. Vending machines are located in academic and administrative buildings, student housing areas, and recreational facilities. Machines accept the following forms of payment: FSUCash, debit/credit cards, cash, and mobile payments, including Apple Pay, Google Wallet, Samsung Pay, and more.
Machine Locations
Vending Service Request
How can I report an issue with a vending machine?
For issues with beverage machines, please submit an online Vending Service Request. You may also call (850)-644-7777. Please be prepared to provide your name, contact number, the location of the machine, the machine number, and the problem you are experiencing.
For issues with snack machines, please contact our partner Culinary Ventures Vending directly at 1-844-483-0038.
How can I obtain a refund?
If you used a credit card, no further action is needed. All vending machines at FSU have a sensor that sends a message to the card reader whenever an item is dispensed. If the product does not pass the sensor, the machine automatically credits the card used to make the purchase. This process takes 24-48 hours, depending on your financial institution. If the charge continues to remain after this waiting period, please get in touch with your financial institution to have the charge removed.
Refunds for cash transactions are processed through the FSUCard Center. Visit the FSUCard Center in person and provide the machine number and location of the machine to receive your refund. NOTE: Please be prepared to sign for your refund upon receipt.
How can I request a vending machine for my department?
Email obs@fsu.edu with your department name, location, and type of vending machine requested (snack and/or beverage), and a representative will contact you to schedule a site visit.
Overcharge?
After using some of our vending machines, your bank will place a HOLD on your account greater than the amount purchased for one or multiple items in a single vend transaction. Depending on your bank's policy, this HOLD amount will be updated to reflect the actual transaction amount within 24-72 hours, depending on your bank's policy. Your final charge will only be for the items vended. Any questions regarding your bank's policy on account holds should be directed to your bank. If the charge continues to remain after this waiting period, please contact us, and we will issue a Vending Service Request that you can use as evidence to dispute the charge with your financial institution.
Beverage Donations
Beverage donations for official university-sponsored events are available through our official partner, Coca-Cola, on a first-come-first-serve basis. Orders should be submitted at least two (2) weeks before the event date to ensure fulfillment. All donation requests must be approved by the designated division contact and by the Office of Business Services before fulfillment. To request a donation, complete the FSU Beverage Donation Request Form (https://obs.fsu.edu/vending/request) and email it to obs@fsu.edu.