University-Wide Vending Rate Increase
In the past year, the cost of raw materials, fuel, and supply chain expenses has been on the rise, affecting every aspect of product production and distribution. To continue providing consistent service and quality products, snack and beverage vending prices will increase by an average of 25 cents per item, effective August 5, 2023. Thank you for your understanding and support.
Florida State University operates more than 300 machines across the main campus. Vending machines are located in academic and administrative buildings, student housing areas, and recreational facilities. Machines will accept the following forms of payment: FSUCash, Apple Pay, Google Wallet, Cash, Coin, and Credit/Debit.
Machine Locations
Vending Service Request
How can I report an issue with a vending machine?
Please submit an online Vending Service Request. You may also call (850)-644-7777. Please be prepared to provide your name, contact number, the location of the machine, the machine number, and the problem you are experiencing.
How can I obtain a refund?
If you used a credit card there is no further action needed. All vending machines at FSU have a sensor that sends a message to the card reader whenever an item is dispensed. If the product chosen does not pass the sensor, the machine automatically issues a credit to the card used to make the purchase. This process takes 24-48 hours, depending on your financial institution. If the charge continues to remain after this waiting period, please contact your financial institution to have the charge removed.
Refunds for cash transactions are processed through the FSUCard Center. Visit the FSUCard Center in person and provide the machine number and location of the machine in order to receive your refund. NOTE: Please be prepared to sign for your refund upon receipt.
How can I request a vending machine for my department?
Email obs@fsu.edu with your department name, location, and type of vending machine requested (snack and/or beverage), and a representative will contact you to schedule a site visit.
Overcharge?
After the use of some of our vending machines, your bank will place a HOLD on your account greater than the amount purchased for one or multiple items in a single vend transaction. This HOLD amount will be updated to reflect the actual transaction amount within 24-72 hours depending on the policy of your bank. Your final charge will only be for the items vended. Any questions regarding your bank's policy on 'account holds should be directed to your bank. If the charge continues to remain after this waiting period, please contact us and we will issue a Vending Service Request that you can use as evidence to dispute the charge with your financial institution.
Beverage Donations
Beverage donations for official university sponsored events are available through our official partner, Coca-Cola, on a first come basis, while supplies last. Orders should be submitted at least two (2) weeks prior to the requested date to ensure fulfillment.. All donation requests must be approved by the designated division contact and by the Office of Business Services prior to fulfillment. To request a donation, complete the FSU Beverage Donation Request Form and email it to obs@fsu.edu.